Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great ear buds for under $15. Everything sounds nice and clear compared to non iem ear buds. I paired them with the kz ano1 bluetooth kit and they make for an amazing $35 bluetooth headphones. That is if you can get the kz ano1 for $17 like i did.
It is a product of excellent quality in the materials and also has very good sound loyalty, and the delivery time was super fast.
A definite upgrade over the original castors. The bass is apparently a touch worse than in the original castors however, though i don’t really mind that. Absolutely worth the $1 i paid, and likely worth it at full price. Shipping was fast, box is nice, everything i’d expect.
These iems are really good. The sound quality is more in the bass-ey side but it’s still pretty moderate. My favorite part about these is the eq on the side it where you can change things.
Perfect, I recommend.
Shipped fast, packaged well. Castor pro with the tuning switches sounds great, is built well, and it's a lot of fun to try the different configurations.
Excellent, perfect, as shown in the app, it arrived on time and recorded the material, it is very good, it fulfills its function.
Amazing headphones i'm talking pure aura for the price i got the harmon (grey) and these have amazing bass and everything good 10/10 would 1000000 % recommend (ps came really late but not company's fault)
A fair bit muddy. Wan'er is a better set in this price range.
Arrived in 6 days to the us. Box was a little damaged, but it's contents were fine. These are really nice earbuds. They sound great. Heavier than i expected. Would recommend.
Absolutely stunning sound quality, if i didn't know the price i would assume at least 50 euros. Supplied silicon earpieces are really slippery and pop out, get some memory foam ones, they really improve the sound!
I arrive quickly in Venezuela, they sound excellent without any news.
This is good
Excellent sound for monitoring instruments It doesn't work much to play but for musicians it is
absolutely fantastic earbuds. Right out of the box they sound phenomenal, but then you can further tune them to your liking with the switches on the side. This isn't even a "For the price they are good," earbud. They are just great earbuds overall.
It came to me before the estimated date, everything came to me in very good condition and of very good quality, it sounds incredible! Thank you!