Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It is not water Green as I expected. It's blue.
Beautiful, just as in the photo, the green color is wonderful my daughter will be totally happy with her gift
Is Cuter live because it has litmus tones. The bear is very nice, just like the photo. I recommend it.
This teddy bear pop socket looks exactly the same as the picture. Love it.
Very cute and well made. Colour is pretty accurate to the photos as well. Will definitely buy more from this seller
It's very nice, it will be for my granddaughter's cell phone, thank you
I'm so pretty!! I like it, but I didn't have a sticker to put on the back of the grip Tock, so I bought it separately
Hermosísimo 💖💖💖
Really nice quality!
colour is a little different but the cute, holds well and doesn’t block the camera. i recommend and i really like it. currently using it
So cool and pretty! Very nice colors. adhesive looks pretty good. Arrived really fast. Recommend!!!!
It sticks very well and is very cute, I recommend it, the color is beautiful as in the photo
Perfect product, beautiful finishes and quality.
product is exactly as shown in pictures and definitely my favorite to use at the moment. the quality and details are good. so freakn cute
Very beautiful with good material, it looks very good on the cell phone apart from the fact that it serves as a support completely to see any series comfortably
Too pretty well sequin color! Too cute !!!❤️❤️❤️❤️❤️❤️ A little bluer than in the photo
Beautiful as it is in the photo
I recently made a purchase on AliExpress that turned out to be a pleasant surprise: a bear-shaped cell phone holder. From the beginning, the experience was positive; The purchase process was simple and the shipment arrived within the promised time. When I opened the package, I came across an adorable bear, made of a soft-touch material, but firm enough to serve its purpose. In trying it out, I realized that this accessory is not only aesthetically pleasing, but also incredibly functional. The design is designed to fit perfectly to the hand, which allows me to hold the cell phone with greater safety and comfort. I no longer have to worry about my phone slipping while I'm in motion. In addition, it becomes a base, it is a feature that I did not expect, but that I have loved, since it provides additional stability by supporting the cell phone on flat surfaces. Certainly a worthwhile purchase. Apart has a variety
Too cute!!!
I love it, it's comfortable, it's not trenchy