Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect corresponds to the description and received on time
I love it so I don’t have to pick my iPhone on the floor so save my time for me easy pick my iPhone desktop tablet holder table
Very fast delivery. Beautiful, good quality.
Received item today 13-04-2024 thank you
Good support and grip! I like it😍👍🏻Recommended
Good product, but I thought it would be a little heavier. Arrived fast, the color is beautiful and I like the product.
all was good
It is beautiful I loved and my clients also adore it without a doubt I would buy it again patchwork 100% from the seller.
Excellent product, the base has a weight that allows to sustain well the cell phone, resistant and quality product. Very fast delivery!
I absolutely love this cell phone holder! I love how it folds up. You can also raise it higher or lower. It is plastic but it is sturdy! I definitely recommend it! And the color is adorable!
arrived as pictured, works well
Enchanted. With this very good quality holder and look good White
MEC DMS came well articulable dahora
has amazing grip for my phone. Lovely design and it just works perfectly and . At first I was a little sceptic with having a phone holder without really support for the mechanism to hold the phone in any position you like. But after using it, I'm really impressed with the overall design and quality. It's on my desk and it's beautiful. I also love the design when you close it to take it with you, it saves a lot of space and I can keep it this way in my pocket. The delivery was also really fast, like 7 days compared to the old days from Aliexpress delivery times. The only thing I would like the seller to change is the white sides of the phone holder when choosing the black version. I would like to have everything black, instead of having two white dots on the side. It's no real big deal to be honest because it kinda fits with my white desk, but I just hope they'll do something with it.
Ideal to hold your smartphone when you make a visio to free your hands. The support is adjusted in height and bends which is very convenient to bring it into the handbag
The parcel arrived in 5 days🔥. The stand is good, I had one.
Very practical for my cell phone fast delivery
All yak in the inventory! Trimaic nadiyno, all functions, priyshov tsilym. I'm buzzed! Daughter
Very good
Very Nice, the third one I buy