Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buy And Fast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Came quick. Need to try.
Товар пришёл быстро. За две недели в Беларусь. В деле ещё не пробовала. Потом дополню отзыв. А за быструю доставку продавцу огромное спасибо.
I'll give five star to this product. it works great .
gracias jego mui rápido
пришло быстро, начал пользоваться. через неделю, две дополню. результат
похоже что крем хороший: после 4 дней пользования результат очень хороший и кожа не шелушиться
Заказ пришёл вовремя, без повреждений.
Ok.
пришел пользовались, но пока эффекта нет
seems to be working great
Пока не понятно
משחה מדהימה מאוד. נגיע מהר ועטוף יפה. לבנתיים עוזרת לפנים של הבן שלי. כל הכבוד tanks.
llego muy bn y en el tiempo
جيد
сложно сказать насколько помогает, но острые воспаления снимает
2 недели, упакован отлично, запах похож на мазь левомиколь или салициловая. Крем отличный!) не думаю, что он решит глобальную проблему с прыщами, так как проблема идёт из Нутри организма, но косметически сделает кожу приличнее, спокойнее, подсушит старые прыщики, возможно предотвратит появление новых. Я же принимаю всё в комплексе, это и крема, и уход, и маски собственного приготовления, и профилактика для желудка, поджелудочной. Всем терпения, добра и красоты! Спасибо)
не получил
пока ждала крем, решила попить линекс. крем пришел, а прыщей уже нет не знаю, работает ли. сам товар пришел в пакете, но был обернут в пупырчатую пленку. имеет обычный запах, раздражения на коже не вызвал.
El pedido ha llegado correctamente y antes de tiempo, todavía no lo he probado pero creía que iba a ser mucho más grande de lo que es en verdad