Upon receiving your package, we kindly ask you to promptly inspect both the packaging and the product.
If everything meets your satisfaction, we would greatly appreciate a 5-star ★★★★★ review from you.
Moreover, if you could leave your review with a photo, we’d like to express our gratitude by offering you a $2 coupon.
However, if there are any issue with the packaging or the product itself, please don’t hesitate to reach out to our customer service team.
Fishing Rod After-sales Policy:
Due to transportation reasons, if your rod arrives damaged, please contact us within 3 days of receiving it for a free replacement.
If the damage occurs during use, a replacement can be arranged free of charge, however, it need a shipping fee of €30.
4 GREAT REASONS TO BUY FROM US:
- Over 37,000 happy customers across the US
- Real people on our support team ready to help
- The finest materials and stunning design — all our products are developed with an obsessive dedication to quality, durability, and functionality
- We use the most secure online ordering systems on the market, and are constantly improving our software to make sure we offer the highest possible security
BUY WITH CONFIDENCE
Our mission is to make your shopping experience as safe and enjoyable as possible. Have questions? Feel free to contact our award-winning customer care team for advice on everything from product specifications to order tracking.
- Money back guarantee: Something not quite right? If you’re not totally satisfied with your purchase, you can return it within 15 days for a full refund
- Risk-Free Purchase: We utilize industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of all the sensitive information, so you can be sure your details are completely safe with us
- Trustworthy payment method: We partner with the most popular online payment solutions that guarantee enhanced security and fast transaction processing
