Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Arrived in 6 days from ordering to US.
Didn’t go through properly but seller was great and refunded after the address was incorrect. Highly recommend seller and will attempt to repurchase shortly. Thanks.
good board. packing was good too
very awesome and for a great price!! all the ledgers works, and i will be testing the keys once built 🙏🙏
Pre assembled, just needs keycaps and switches. Absolutely fantastic sound profile compared to my old board, even with the same switches and keycaps.
Items came quick and undamaged.
Really nice keyboard kit! Can’t wait to start customizing it
worked great
Got her quickly and everything came functioning perfectly.
Absolutely fantastic keyboard, stabs are awesome out of the box, the sound is unmatched at this price point I want to pick up a few more just to have them .
A very solid budget keyboard. Works well and got it for $36 USD. I love it!
Easily one of the best budget boards out there. I use this thing as my daily paired with some HMX Cheese switches. Pics show board with Gateron Melodic switches and Kailh Box Jades!
It's the first custom, so I'm sorry to buy it, the shipping condition came like the first picture without any shock or buffer, and I was very embarrassed, but the product is in good condition. I am very satisfied with the price and it is in use.
Love how affordable the keyboard kit is! The RGB is bright for what you pay for although with my key caps they don't really stand out which is fine. Having the keyboard feet is great for when I'm typing for long periods of times and want it to be propped up a little bit. Pairing the keyboard via BT and 2.4 ghz was simple although I'd recommend keeping the manual since it has all the shortcuts you'll probably want to do such as pairing and changing the RGB.
I think it's a really good board. It sounds pretty good on its own but really shines with some mods. The stabilizers are not lubed well so you should lube them on your own. It's a bit difficult to open but once you figure it out once it gets easier after. A really good entry keyboard if you want to build on your own!
Came with everything else I ordered which was good. Package was not in best condition but the actual goods inside were good.
Received in good shape and quick shipping overall. Wish the packaging was a little better since there was a hole on the box. Good thing it didn’t damage the keyboard. Thank you.