Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buy And Fast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
очень крутые. брала 4.5 на 35й размер - немного большие, но так как сзади молния, то не видно, что большие и ремешок спереди хорошо держит босоножки на ноге. был немного запах, но через час выветрился. шло в Украину около 10 дней. качество отличное
I love them!
Шикарные туфли, всем довольна.
I love the shoes. They fit perfectly.
Босоножки очень удобные. Максимально легко ходить. Пришли в идеальном состоянии. На свой 39 вяза 8 размер. Отлично подошли. Большое спасибо продавцу.
на мою стельку 22.5 см 35 размер сел хорошо. месяц посылка шла ко мне в Украину. рекомендую продавца. без дефектов
The shoes look just like the picture I love them will be ordering again!
Пришли быстро. Качество обуви хорошее, с размером попала в точку, послушала советов других покупателей. У меня 37-37.5 и мне подошло. Единственный минус в том что застежка с молнией натирает ногу если долго ходить, проходила весь день и вот. Возможно проблема в том что у меня узкая нога, туфли болтаются ..но терпимо
These sandals are extremely comfortable and super cute. The heel is chunky which adds extra stability and leg stamina. I wish they offered other colors.
Неубиваемые. Удобные.
Comme sur la photo
Длина стопы 22 см ширина в косточке 8 см. Ношу русский 35-36 заказала 5.5, по длине чутка свободно, зато в ремешке на косточке не жмут. Советовалась с продавцом по размеру, и меня не поняли, советовали 6.6, к счастью не послушала и заказала меньше. Измерьте длину своей стопы и ширину в косточке на носке и выбирайте по таблице. Заказывала через приложение алиэспресс в паре с другими босоножками, так получилось выгоднее. Надеюсь не заскрипят. Позже отпишусь как они со временем поведут себя. Продавец медленный, отправлял 4 дня заказ. В СПб пришло за 22 дня. Упаковано аккуратно и надёжно, туфельки в мешочки и в дутые пакеты.
perfecto.
too wide for my narrow feet.. shoe length is good though
На 38 размер стопа 24,5 идеально
Босоножки бомба,заказывайте не пожалеете)
Товар пришел быстро. Повреждений нет, был надёжно упакован. Взяла свой размер. Совпал. Продавец ответственный. Босоножки очень понравились
Son suuuuuper cómodos!! Yo tengo un 38 pero en algunos tacones un 37 y pedí 37. Tengo el pie estrecho tambien
This review is important for those of plus size feet like myself. When I order on AliExpress I usually go for size 43 Chinese size because my feet are 26.5 cm and about 10 cm wide. I read all the reviews and I saw a few ladies with my feet size who ordered size 10. Even though I saw positive reviews I was still worried because of the width, but after receiving the shoes and trying them I realized they fit me perfectly. The only problem is that the straps are wide so the foot rushes to the front when u walk. If you are 26.5 cm long I recommend size 10. Shipping was fast. I wish more stores with shoes like these made plus size shoes for people like me. It's hard to find my size in these styles. I hope in the future AliExpress can be more inclusive with plus size feet in all stores. PS. Pardon my toes, they need to be done
Красивые и лёгкие, удобная устойчивая колодка. Кожзам немного жестковат. На 25,5 см размер 8,5 сел идеально. Синяя стелька немного торчит, лучше бы, конечно, была чёрной. Качество нормальное за эту цену. Не скрипят, без запаха.