Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Seller sent the dress very fast. Great service and beautiful dress
Nice and good product. Product is of very good Fabric and quality. Definitely recommended for parties ect.
The dress is perfect, exactly like the pictures. The kids were delighted.
The dress is chic, but large (. Ordered for 2 years, and it seems like 3.
Snell delivery and Dress is really beautiful
The dress is beautiful only change the color the sleeves and the skirt is the same tone and the chest and back is another tone but looks good is from Good quality brings a background, fabric as satin but thick and two tulle fabrics is just as the image the sewing is quality I really recommend it
Magic
Pftoooooooooo that's the size 2 years
As always it is lost
The same picture. Don't buy another product. I went through it and went to the laundry and finished my shoulders once more.
Received quickly just in 2 weeks , rich best quality, as picture! Puffy dress my girl is overwhelmed and it makes her feel like princess! Thank you
The dress is awesome!!! Sewn well and carefully. There are some little things in the form of sticking out threads, but they're all under the dress. The dress is very lush, but it does not stand like a tutu from a ballerina. If you want a lot of splendor, then you need a petticoat. We wore a fluffy skirt under the dress. I took a dress for a thin girl, 116 height. The dress is wide, but it's good for us. There is ventilation, the dress does not rub. On the dress she sewed a thin belt with rhinestones. It seemed that he looks cooler with him, not so boring. At the back she sewed a hidden additional button and a loop so that the hangers would not fall off, T. K. The dress is wide. Daughter is delighted with the dress, like everyone around him. I recommend both the dress and the seller. Delivered to Moscow very quickly.
Very good quality corresponds to the description
Don’t hesitate, the dress is perfect!!! Just make sure to get it professionally steamed. 10/10 recommend!
The dress is just WOW✨
The dress is really good quality. Unfortunately I had to return because size 18 months was small for my daughter. As soon as I receive the refund I will proceed with the purchase of the size 2T the product is top