Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything went well. Packed well. Good quality and comfortable.
I received it in Korea and didn't pay attention to the delivery time, but it seems to have arrived quickly. The battery is taking a really long time. It's so nice to use and comfortable. The phone performance is good, so I think I'll use it hard.^^
I'm verry happy for received Thanks you
Good headphones, good sound. They look pretty. You can receive calls that do not fit your phone. Fast delivery. The headphones arrived well packaged, without damage, everything was intact. Thanks to the seller. I recommend.
Powerful battery, modern version Bluetooth 5.3. Large volume reserve without distortion. But I replaced my native speakers with Koss ksc35. So now the sound is rich and detailed.
Good Product, came before delivery date, Recommend
Sound for 3, not for music lovers .. There are many low, few high. Charge for a long time-more than 50 hours of continuous use. In general, I consider the norms, but of course the quality of the speakers could be improved, taking into account the advanced technologies... The overall score is kept at 3. Confident average, without a shadow of a doubt. I recommend those who need a long charge and average sound.
Great earphone for price
Excellent headphones. Is really enough for 80 hours. I recommend the product and the seller.
I have had problems using with a laptop with Windows and on a mobile simultaneously, on the laptop it is not heard and on the mobile it is, testing on 2 mobiles it is heard and it works very well, noise cancellation is excellent.
good
Good headphones, I like it, clear sound, good low bass. Good batteries are felt by weight. At the first turn on, this figurehead with the inscription sport also shone. I did not understand when it turns on, in what situation. Thank you seller, good sales.
HiFi sound esoecially bass response is notable.
I sent a haroshem for a setting, I keep it well and it works well, the loudspeaker is super, I can't feel practical on my neck, I don't know how the battery is grabbing, I will write a Paty, but the sound is really loud and the party is also harasho-smart, the whole thing is classy, blagadar theme...
super