Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Arrived within the established deadline, working perfectly and beautiful, plastic is very thick that gives a certain security
Excellent and the same specifications sweet once and I recommend that it fits for mobile iPad Maenait and fast shipping
good
I will describe the product. Having taken the Duge Shvidko. Trimaic monator good. Is good. Yakiste is normal. I recommend it.
Fit perfect on an 11 "portable monitor. The meterial looks good, aluminum and the arms are very manipulable to adjust the position of the monitor.
Very good product. I wondered if the structure was metal or plastic, but it is metal. Very stable structure, with the possibility of making all kinds of adjustments. I recommend.
The metal arm is firm. In my case I had my own accessory that has a magnet and it works better for me to put and remove it easy For the price quality I give you 5 stars
The desired. The arms are metallic but the rest is not very good plastic. The grip you have as soon as you use it a little is broken. But very good the product.
Really sturdy. Doesn't sag when i use my phone on it. Great quality!
1000000% best holder ever purchased loven it… quality is amazing…. Holding power superb, mobile holder so easy to keep and overall completely satisfied thanks for this rating 10/10
Joints are plastic, as well as fasteners, the structure is steel or generic metal, but it is quite rigid. It is obvious that you can damage the ropes with a lot of pressure but if you use the right one it is really very good to hold the iPad. She has been hanging like this all night and has not been beaten! And it is actually quite long still using it in the square (which I recommend for you to have a better life). The packaging a little mistreated but the rest arrived quite well and fast.
Good product.
Very good, bot the first adjustment (round knob) has fairly large steps, so, can't fix it an an ideal position.
Product was shipped on time and arrived quickly, in good packaging, well protected. The product itself is of very quality, all metal and with various joints. For both smartphone and tablets.
The product is very good quality and it is amazing, it is very practical, it arrived very well packaged and the shipping was fast.
Plus of fear than wrong but very happy thank you
Well I risk it to see if it would word and it did with the 17 inch portable arzopa monitor
Satisfied. Fast shipping, items as described. ATTENTION : Clamp is 4cm max. Body is metal and plastic. Tubes and screws metal, all the rest plastic. Tested with Ipad 2, works fine ! (241.2 x 185.7 x 8.8 mm)
Good, durable. Took to attach to the bed, but the length is too short and the tablet would be just over your head. But I found a desktop application. In price and quality-excellent