Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The build quality is excellent; it feels sturdy and durable without being too heavy.The Bluetooth connection was a breeze to set up, and the remote works flawlessly every time. I love the adjustable length and the 360-degree rotation feature, which allows me to get the perfect angle for every shot. The grip is comfortable, and it holds my phone securely, even with a case on.
great item useful, easy to use, and small fit in pocket. Thank you
It is really cool me suuuper charm, it is highly recommended simple light useful.😍💯👌
Excellent product, as is to the description of the page, very practical and easy to use, very happy with this product. I arrived well protected, I recommend 100% the seller, thank you.
Well packaged, looks good and works perfectly Package came before the expected delivery time Easy to connect and play
Good Quality and fast delivery too, all function in working condition happy to get it thanks seller. Recommended
I haven't tried it yet I just received it I'm going to try it out for a week and give my review
Received my order on the 18th instead of the 16 2 days late cordially
I loved the products and the quality surprised me. Arrived on time and everything as agreed.
Arrived perfect and new without any failure, it works wonderfully without the need to download apps or anything just Bluetooth and I loved the product
Came so fast and as expected. I recommend the seller
Excellent extremely easy to use and just what you needed
Until I tried it I don't know the worker or not. About the packaging: for such a device, there is no very bad packaging at all simply in a plastic bag and inside the visibility of puffers that do not protect from blows, especially in our mail, I don't know anything if I will complement...
Very cool, I liked it.
Very cool. The stabilizer works incredible I still have to connect the phone to the controller but for now fine.