Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesnβt include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenβt received tracking info within 5 days, please contact us.
My tracking says βno information available at the momentβ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us withinΒ 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youβve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message onΒ Contact UsΒ page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good seller. Fast delivery, in 6 days to the Ivanov region at the Pyaterochki checkout. I didn't pay any extra money. I really liked the laptop. Powerful processor and 16GB of RAM. The absence of a discrete video card is plus for me, I donβt play in games. Before this, I used Chuwi laptop for 5 years, and was satisfied.
The notebook is in excellent condition, I like its design and it fulfills its functions well, good product.
good laptop. never played. for office application at the same time
Everything is okay, it arrived fast, i'm satisfied with the purchase, thanks chuwi store π π
It took a while but it arrived. Very good!
Neat corebook. Good performance and build quality.
super top. the only minus is a long delivery (about two months) and the lack of Ukrainian language and Cyrillic letters on the keyboard
Nice slim laptop to be put to the test at university
We are official @home plan_ TikTOk channel's technical team. This CHUWI COREBOOK X LAPTOP good quality. We are highly recommnended buying this product. Specially mention this store manager is very friendly communicate with us. Good seller πππππ Thanks, Maneesha pawan, @Official homeplan channel's owner.
Just received my laptop in Philly only took 4 days to arrive which was super fast. The laptop runs fine, the ssd is a little slow but this laptop would sell for around $600 bucks at store here so itβs a W buy.
Exclenent product. It took a month to arrive but for the price you cannot find something better. Big Chuwiππ»
good to know: fully compatible with deepin and linux, so if like me you despise windows you can install a linux distribution without issue. and the performance are even better...
The device was received yesterday and the device in a very good picture and I will photograph it today was also sent stickers Arabic language own state my own laptop with my laptop
Add a laptop for shvidko. The truth of the Mitnitsa blunted and screwed the Mito, that I was buv to the ready, all one was cheaper and our analogs. All over, everything is good. I will give it to yak pratsyuvatima that new vidguk
At the price it is really good value for money. It has relatively high specs and runs very smoothly. Cost has obviously been saved on the chassis and keyboard but they don't feel overly cheap. Overall I'm really happy.