Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I highly recommend this product. It works really great. It is not overrated like some other vacuum cleaners. He does his own thing and that's the most important thing. I recommend a super seller
The product is really beautiful and very solid, as the photos and videos show.
I bought the product in full gear and intact. I recommend the air suck and crumble very strong.
I bought two colors, black and silver, because I need cleaning in the House and in the car, but the black is more texture the high silver is more unique. The suction power of the third gear is rare in similar products, as a result of asking the seller, it has three batteries, longer battery life, can be used after buffer and hand-sucked it is very efficient for cleaning rooms and cars without falling off, so it is better to buy.
In the experiment
Very fast delivery. Arrived in a week. Vacuum cleaner works very well. And duyka too. Thank you for the product.
The machine is good, I took it apart to check, it has good quality, circuit, protection, ,6000mAh capacity battery,Brushless Motor... everything in the eyes of a technician like me is very satisfied. I can take advantage of external 12v power to run it.
Loved, easy to use Otima suction
A very practical small household appliance that I use very often, I use it to clean my windowsills and carpets, and even suck up my phone as advertised by the seller. It has three different suction levels, which can meet the needs of various scenarios, and I think it is a very advanced product.
1. The photo is my order product. Bag with gift as seen. 2nd and 3rd photos of the product delivered to me. No bags as seen. I want my bag to be sent to me for free. I will do the scoring after this problem is solved.
The suction power of 360000PA is very attractive to me, after purchasing and using it, I think I have chosen the right product, the suction power of the three gears is very strong, very light hair or heavy debris can be sucked up, and the dust bin can be cleaned directly with water after cleaning, which is easy to use and can meet my daily cleaning needs. The storage bag given by the seller is very practical and can store the vacuum cleaner and all the bits and pieces in it, making it easy to store and carry
Amazing. Good power, full of surprises. Arrived earlier than raised.
Thank you seller! Will see how long in time it lasts!
It's very good.
Works very well, also can easily cleen your cat away from sofa :) also look like quality stuff.