Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
10/10 product 10/10 shipping 10/10 package Is a mouse that has many modes of installation, I needed that. And it works perfectly, I am medium/small hand and it goes well.
Super
Material is good. Button respon good. DPI switched directly respond
It was purchased for use in the office, and it was rewarding to choose noise-free. My hand is on the small side of the man, but the size is just right and the position is not very uncomfortable. On the whole, I'm satisfied.
Excellent device and good customer service
Cheap and good performance. I saw similar products and purchased, the cost of money is good
its very good mouse with price I have used one for almost 3 months and I really like it position of hand is also comfortable. battery works well by average usage it works almost half month without charging. I order second one for my sister as well. thanks for good product.
All norms, I recommend that the seller. Delivery close to two
I liked it. The mouse is very good👍
It has a reasonable weight and DPI control, and can be used in three ways. I think I 've paid well for 20,000 won. Satisfaction.
The battery lasts a long time for an excellent time, only my complaint is with the parcel that was thrown outside my house but the functionality is very good
this is the best mouse I have .... thank you so much
Works well
Super)
Loved Perfect, came without battery back to give feedback
Thank you
All right! It's lighter than Logitech, so I'm worried about its durability, but I think you can only use it! Wheel, one inconvenience to all the clicks is that Bluetooth and the Burr on the bottom of the mouse to change the USB connection you have to press the button.