Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Hair came very fast! Seller had great communication. No bad smell , minimum shedding , full and true to length. I can’t wait to install it!!! I’ll updates pics once dyed and installed.
everything amazing full af, communication amazing , takes dye well, no smell very little to almost no shedding !!! 10000/1000 recommendations
I’ve ordered form this company’s several times several times. The hair is soft to the touch, easy to dye, no shedding and true to length.
wig is definitely worth the money minimal shedding and lots of lace space
I love this wig fresh out the pack!! I love the fullness, length and the silkyness of the hair. Just overall a 10/10 fast shipping! Would purchase again!!!
10/10 order the wig no second guess about it true density and length I love it 🥰🥰
The hair came fast and has really good density. I got wigs from other companies and their density is way off. 10/10
Recieved my hair within 4 days of ordering ( yes this is a real review 💝) i’ll add some emojis so y’all know. Hair is soft no smell upon unpacking. Havent installed it yet. if your worried about it not being true to length it is, because its curly you do have to stretch it. Wig comes with precut baby hairs, it is preplucked but i always advise plucking anyway for a natural hairline. I havent installed it yet but when I do i’ll add additional comments ! 😝After Bleaching & Toning it should look less barbie doll blonde
Quality of this wig is amazing! True to length ! Little no shedding at all! Go buy seriously ! I would buy this again
The shipping of this wig was very quick and efficient and I LOVE this wig its soft and holds a curl really well for 613 hair will definitely purchase again!
Very much satisfied. Good quality hair very soft doesn’t shed much. It is a true transparent lace. Also delivers fast y’all should buy.
The hair was great when I first got it installed !! 10/10 on length!
Wig arrived early , ordered it sept 5th arrived sept 10th , owner communicated very well , wig is so cute quality is great can’t wait to get it installed.
True to length, No smell, worth the price, thick hair, great lace. Can’t wait to install and wear definitely worth the price!!
10/10 wig , the first company to send me a full 13x6 wig!! , The hair is absolutely soft no shredding and the 20in looks exactly what a 20 in should look like. The wig was also pre plucked with the edges parted out for me as well!! Absolutely amazing purchase.
My wig shipped in 4 days and the seller communicated with me amazing. This is my second time ordering from this company and it has been the best hair since. Its always true to length, the curls hold, and it tones great.
I love that they sent lashes with the wig, the wig is def a 10/10 so far as site and texture I can’t wait to get it installed I will be getting color so if I can I’ll come back and leave a review on that part !
* REAL REVIEW * I'm so pleased with this hair. This wig is THICK, small knots, pre plucked, and true to length. This seems to be the best wig I've got on AliExpress, if your looking for a sign to buy like I was I say definitely buy!