Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice product, thanks
Very good product, my ear slips a bit, but it sounds excellent, high battery life.
I have not tried them, because they are for a gift, but they seem to look good Thank you
the ear bud is very clear quality. the volume runs loud. it holds charge for a long time. really great value.
I received the product earlier than expected although the tracking had appeared that they had not found the address but today it arrived and I am super happy with the headphones🎧. .. A marvel for its price... Excellent sound. Clear .. Clean .. good bass.. Very clear audio and noise cancellation💯% Excellent... I recommend without any doubt this product .. the seller very kind and willing to help with doubts .. a💯For him .. the app is very good, easy with a lot to give your audio the personal touch that e quieras...com pair without any doubt because the one is worth it without any doubt ..
The earpods are of good quality…great sound quality, the anc works but doesn’t perform magic it only helps reduce surrounding noise in order to improve music quality and it achieves that goal. The app has been good too in my own experience battery life doesn’t seem to be amazing but is good enough. Overall Good earpods
Good quality sound... yet to confirm if the ANC actually works though.
Beatfade T20 - Awesome sound quality, app and features & options. Nothing wrong with these. Definitely recommended!!
The items were as described and packages was well protected. Sound quality is amazing. I highly recommend.
Excellent quality of both material and sound.
It works great. Since my last earphones got lost I have been scared I might not find true ANC device with touch control. I am happy to announce that this is just what I was looking for. The design is very sleek and the buds are firm in my ears. Got it shipped to Nigeria fast.
Excellent will upgrade to next level of this if available.
Very good sound of hearing aids, excellent quality Price, very happy with the purchase, super recommended