Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The dress is quality, but the size was slightly larger than the age I chose
The dress is cute, I love it. It’s soft and well made
It was so beautiful😍
Beautiful cute dress
The gown is beautiful as described my 2 years babygirl will love it thanks.
I love ❤️ it
It is super beautiful identical to the photo
It’s coming and it’s believed
Crazy and so gorgeous. The dress comes with a big bow and headband.
I was preparing for the second stone feast. If you're looking for a dress at the price of this quality I am very satisfied for the price.👏👏👏👏 But it's a size 80 and I think it's a little big. It's pretty if you let me get another 90 dress, but I'm a little big. I put the other dress back in 80 to fit you. There's no big difference in size from 90 dresses. Our child is about 11 months and 9.5 keys. Please take a good look at the detailed size ~~ And the skirt is not so rich I saw a ribbon on my waist, and it was a bit cheaper. I can't use the headband you sent. I think I wrote only the shortcomings. Lace embroidered on the skirt looks luxurious The picture and the real thing are not very different. There's no reason to buy this much for this price!!!! I think it would be too good for the princess even with a birthday dress❤️
I loved the order. As in the photo. Good material
Hermosa
Fast delivery, well packed and in good condition, very beautiful, same as what I asked, thank you very much
KTIR is sweet and tidy the same image and color the same as the picture rrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr hhhhhhhettu thanks
This is everything,I love it I will order more again
It is beautiful, I bought it for my princess's first birthday and it is beautiful, the color and the fabulous fabric
I loved