Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
the phone is like new one everything is perfect,battery 🔋 health 100 percentage,,I will give more review after like a month time
Very fast arrival and in perfect condition love it
Waaaaao well before everything I thank God for allowing this great logo in my life when I decided to buy it after a long time of following this seller I confess that I did it with fear and doubt but now that I have it in my hands I realize that I am not wrong seller I recommend it 100% the simply original phone battery 100% original screen simply happy very happy and I arrive in 8 days it will be for my extreme level buyer hahaha thousand thank you censer you are one of the best
Fast delivery.I recommend you all to buy from here. You can trust the seller as well and I got the screen protector including the charger and the phone cover
The product is more than wonderful Was worse than I expected Thank you, seller, you are the best seller I have dealt with on AliExpress
Excellent quality, unlocked in chili, arrived super good and fast, 100% battery
very good product and im really happy about this package and seller .I look forward to getting another item
Magnificent!!!! Do not hesitate to ask this seller. Quality and everything excellent. Came to my house in 10 days. It was a gift for my husband and it came just the day I had to give it to him, he was very happy.
I arrive in less than 15 days, everything perfect, I really recommend it super, no mistake and comes with charger and protective screen, 100% battery very happy!!
Nothing really, jus perfect honestly faster shipping than expected and perfect condition🙂
Super excited it is the first time that I buy a cell phone online I was not confident at first but then it encourages me and if I arrive in perfect condition thanks to the seller for giving me a bucket charger and Mica for the screen, 100% I arrived, it took me 12 days to get to Mexico quite well👌🏻
Everything perfect in good condition as always 100 battery and without any damage 100/100 is my third purchase with this seller and all impeccable sent to Mexico it takes about 12 days
Arrived on time really like it everything worked and the phone itself looks great 👍👍👍👍
The cell phone arrived too fast!! But unfortunately I was charged in customs even though the product did not exceed 200 dollars. In the cell phone came charger, fiberglass, if you box your cable, the cell phone if it is Trustly except for the battery to discharge a little quickly. After all well 09/10
Arrived in Colombia in 12 days after being processed for 4 days, which was faster than expected, 20 days. I did not pay taxes because it was declared as a Hard Drive Disk, thank you seller for that. It is in perfect condition, it is new, even the condition of the battery, it is at the 100%. Has No defect. The camera is in excellent condition. The screen has beautiful colors. The Face ID works excellent. Came with charger, cable, screen protector and a case, thank you very much for all that. I Super recommend it, I will continue shopping in this store.
At the moment everything super well, let's hope we keep saying the same next few days, how nice to include glass case and mica
good 👍 Good battery 100/100
Excellent seller, the order arrived as it says in the description, the charger also arrived, a glass to protect it and its lining actually very good the original 100% cell phone, with its battery at 100% is very reliable and I recommend it
I am happy to get it my parcel on time and also, it looks pretty.