Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I was satisfied with the seller, but some of the private cargo companies ( COLLİsPRİVE on belgium ) steal the products. They send me an e-mail saying that the mail I did not receive has been delivered. However, I see it through the camera. They come to the door and return with the package without leaving a note, and then they send an e-mail saying the package has been delivered.
It looks good material 4 filters in the kit and arrived in less than 15 days until Mexico I recommend to the seller later I will put comments when using it to see how it works looks easy to install
Great cost benefit, comes several refills, easy to assemble, I never even touched anything related to the incarnation and managed to ride smoothly
The filter is good, it does not pass water anywhere, it switches well. Let's see how it will filter. I'll write about water quality later. Thank the seller, the delivery is fast.
Cihazı taktım mutfakta çeşmeden aldığım su 162 Brita suyu 150 şişe suyu93 ve Vortop arıtma 159 geldi deneyip göreceğiz.I plugged in the device, the water I bought from the tap in the kitchen arrived at 162, Brita water at 150, bottled water at 93 and Vortop purification at 159. We will try it and see.
Functionality:10n Quality:10n Material:10nnworking well, but I wish I could test the quality of the filtered water.
Item comes in good condition. Simple to install and water flow fast. Have yet to taste the water but feels alot better with filter. Thank you for the fast delivery!
Quality is good and packing safe I haven't use hope can improve the water taste.
It is observed of very good quality. Arrived earlier than expected.
water definitely tastes fresher and lighter to taste, easy to install
Satisfied with the product. Easy installation. The quality is according to the seller and it seems that it will fulfill its function as expected. The filters are fine, and we had 2 filters of another artifact that match in diameter, so we will have filters for a long time. The shipment arrived very quickly. I recommend the seller
Sturdy. Relatively easy to install. Can no longer taste chlorine. Only improvement I would suggest is to make adapters out of metal, but that's a tradeoff between price, so for it is, it's excellent value.
So, the delivery was really fixed, respect! This is the second time I AM Order, so I can't say much more, except that it works and the water filters. Thanks to the seller for the quick processing😌😘
Perfect well protected and arrived fast 1 works very well i am pleased many thanks