Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super fast delivery under a week. Package is of quality standard and all the items on inspection are included. I did not try it out yet, as package is just delivered, but I am sure it will work. This supplier delivers top quality.
I haven't installed it yet, but I know if it works.
Fast delivery,arrived in perfect condition. Everything is okay 👌
I received the filter with the refis and I was very pleased with the equipment, excellent appearance and finish. Thank you very much.
looks ok, I hope it will be compatible to the market available filters. put huylo, rusia pederasia
Excellent quality and finishes. Ok
wery past de
Very good quality, in excellent delivery condition, correct packaging to protect. Easy installation.
Received product very fast. seller recommended. very Good quality product
It came in an hour. Packed the Bulo unfano. On the Whiglyad yakisno. They didn't get it anymore. I will all be kind. Daughter
I have just arrived I will try it and hopefully it will work, although it looks good material arrived very quickly, I recommend the seller
Aesthetics and ergonomics at a high level. Thank you.
arrived in perfect condition. seem to be of high quality and well made. already installed it and it does a good job. recommended for every household
In the absence of installing it has good looks! No matter how little you filter, it is sure that it is noticeable because in this area the water is tremendously bad!
Everything is super, the product is bought by Shvidko, the quality is great, my uncle, I recommend that I will do it before selling for rent if I can get it-through the RIK!)
Product as described, delivery on time. Excellent object, robust construction in excellent material. To be assembled and verified effectiveness.