Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Took some time to get here but quality is good and comes with tool to remove keycaps.
Absolutely beautiful retro keyboard. Feels excellent to the touch and very well packed with cable, plier and extra buttons
Very satisfactory perfect typing. I recommend
Fulfills its function👍
Good cost cost. It seems to be a great choice for people who don't have to be wireless. I like the style of the Retro and the finish is fine. I was satisfied with the delivery quickly. Color slightly brighter than Picture
the product comes as advertised and has everything i want in a keyboard and the dark grey keycaps are extra the keyboard comes with all keycaps in the same color
Surprisingly good! The keyboard works like a charm way better than I expected.
A great keyboard, it weighs more than the competing keyboards, the materials it is built of feel quality and durable, it is the first item of the brand and left me very satisfied, especially the feeling when writing, I recommend it a lot and I will continue to buy other items of the brand.
The keyboard offers a smooth typing experience with responsive keys, great build quality, and a sleek design. Perfect for both work and gaming
Excellent keyboard, long cable. Very strong feet with grip. 5 pin switches, North face LED. Transparent letters, light shines through. Excellent price to performance. Everything works when plugging in, no software required.
Nice keyboard. Backlight is not blue, it is blueish-light cyan. Very nice. Gasket mount... in description yes, IRL it is hard or fix as any conventional mount. Not any gasket movement. Multi layer dampening... ehh... I did better foam mods, this one is loud, but deep sound. Spare keycaps are not much darker, so... no contrast, not worth to change it. No screws, can not open it, to review the gasket system. Good starter mechanical keyboard, got some small problems, but not bad for the 34 USD price.
I liked it very much, good quality and very good. The keys I changed on my own.
Wonderful product and excellent quality as well as a beautiful sound, I highly recommend!!
Very happy with this purchase. First mechanical gaming keyboard I’ve bought. Switched the space, enter, and arrow key caps with the grey ones they provided. Various back light settings are installed, at least 10+.
Amazing. It sounds pretty good out of the box but i opened it up and modded it a little bit and now it sounds even better! It already has quite a bit of foam inside and the switches and stabilisers seem already lubed up so for this price honestly an amazing keyboard!
Product of excellent quality, but I found the keys very sensitive, just threatening to click, it clicks
Very good keyboard easy to wiggle and the keys well sensitive
Perfect Keyboard congratulations
Beautiful, perfect and fast delivery
Keyboard is good, just like the announcement, but I am not sure that this is only with cable, it is not Bluetooth nor Wireless, if you buy it, but in itself beautiful and good keyboard.