Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very beautiful, the Green cor of the part that goes on the mobile could be darker because it is too bright, but fine.
The package arrived in advance and I must say that I like it very much
It arrived very quickly, everything according to the description, I hope it will fulfill its role. The clasps are a cheesy golden color, but I hope they don't break too fast
Brilliant. Comfortable and cute. I wear it all the time.
It is beautiful, bright and very comfortable, fits perfectly or longer or shorter. Came muyyyy fast. Thanks😊
Items are not damaged and I always like to shop on AliExpress. Also came earlier than expected. The order had arrived with me within a week. Unfortunately, I can't do anything with it, but give it to my sister
received today love it great for Christmas gifts
It fits very well to any phone and case. Is beautiful and safe.
A very nice and practical strap. Good material.
Item as described, had no communication with the seller. The shipping could have been faster, but was ok.
With all the details and accessories. I will buy again
Is exactly the same as the reference image. Can be extended quite a bit. In general, very satisfied
Beautiful!!! Exact color to images. Very good quality, comfortable to carry and easy to place in the terminal. Very satisfied with the article. I bought 4 colors and I'm going to buy them all.
The transport arrived very late, very bad by post. Good quality
Very cute! The truth is that I had not noticed the images that a decorative Pearl had, it seems to me a very nice detail. The strap looks lovely combining all the metal parts with the gold thread detail on the strap. In addition it brings various accessories for the phone or other things, I really liked it. It feels good quality all its metal parts (I had bought a lanyard for my cell phone previously and felt it was a simple shoelace with easy-to-break metal parts), I was looking for something that if I got tangled up or if a thief tried to remove it had a chance to survive a pull, And I think this strap gives me a lot more security. I am satisfied and in the future I want to buy more colors :)
I liked it. Wanted something like this more neutral and wider color. With resistant clasps