Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
it is soft and does not have a bad smell as well as does not lose. The lace is sooo thin and looks so natural. I'm going to order again from this company.
True to length, does not shed. It does have a lil smell but nothing some shampoo can’t get out. Definitely would buy again!🔥
The price and hair was worth it ,Delivery came on time ,Hair was Soft and didnt have no weird smell. just make sure to maintain it like u suppose to because if not than it sheds more .
For the price this wig is amazing.The color is a nice burgundy! It’s soft to touch
Not a 99J it is absolutely darker than a 99j other than that the wig is soft comes pre plucked and all
I’m using this wig for my birthday, it is very pretty, doesn’t shed, fits well, texture is very soft and worth buying .
I love the color of this hair. It is just like the picture advertised. This was very easy to install and great with heat!
The hair is very beautiful and is 100% natural, I really like the color, I recommend it������������
This wig is beautiful I recommend. just add foundation to it. Overall, I had this wig on for two weeks and it still felt new by the second week. This wig can hold curls, take heat, and is true to length.
The wig was very soft and had little to no shedding. The lace was good and very east to bleach!
The wig was realllll soft as soon as I took it out the pack but as I started to put heat on it I noticed that it did start to shed a little .but other than that the hair holds curls well and the lace melted good.
Wig came pre pluckedddd!!! I’m super excited about it. I love the texture of the hair i love the color!!! This wig is everything!!!!!
Looked fushia like but nevertheless gorgeous. Lace is a whitelike color but overall nice product. Holds curl and easy t install.
I just fell in love with this beautiful love right here . Getting ready for a concert this weekend, and she fit me so excited
The color is sooo beautiful, the hair is soft and the lace melts well with the skin. Thank you
I love this hair. Lace melt well, So easy to put on and popping. Little to no shedding and it looks so natural. I would definitely purchase again .Item as Described
Just as described. The hair is very natural and soft,Looks exactly like the photo, Love the texture, can't wait to wear it, lol..
Hair is fire,Love the hair, very soft and came exactly as described,Came in about 4 day, You guys truly deserve a five star*****,would 100% recommend!
I bought this wig as a gift for my daughter’s birthday and she loved it! The color was very cute and it looked amazing on her. The wig took heat well and blended into her skin very easily 10/10 would recommend