Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Quality product. The screen is great, vga accepts my monitor tester. No or little light bleed. Feels like a hollow case. Came very well wrapped with protective packaging. All accessories accounted for. Has a stand and glass panel. The attaching video cable might be heavier than the screen. The on-screen-display options box is too small to see. Also, you can only adjust the monitor options when a video source is connected. Bright and beautiful screen. Great for older 4:3 media. Do not attempt to drill the case...
The rgb output for sfc (snes) was displayed correctly in 15khz mode. The packaging and accessories were also very satisfactory.
Another successful delivery. The volume is controlled by moving the jog wheel in one direction to select volume, then you can move the jog wheel up and down to raise and lower the volume. Similarly, the brightness can be changed by moving the jog-wheel the other way, to select brightness, then you can move the jogwheel up and down to raise and lower brightness. You can do this without opening the on screen display (osd). The osd language is set to japanese, but if you open the osd by pressing the jog wheel inward, you can go to the 4th section and press inward the jog wheel to select it and again to select between language. The osd isn't configurable until you connect an input to hd-mi or vga. The display comes in a cardboard box and is very well wrapped with bubble wrap packing. High quality. I wish the jog wheel was buttons, or a freely moving wheel.
The screens of retro pcs (mz and mac lc475) were also displayed correctly.
This is amazing product. I'm very happy with the vga and hdmi input! The screen is very clear. The product is so lightweight, that it feels empty. But it is not empty. The cable is 12v 2a centre positive, but the barrel plug has 2pins inside. Dont lose the included power supply. Comes with the monitor, a stand, a glass panel, and power cable. The glass panel fits, but there are air bubbles. The osd is used by a jog-wheel. The jog-wheel has limited movement. Tilt up or down to navigate, push for 'ok' and press the arrow button to go back. Volume and brightness by jog-wheel. No osd needed. The case is very light. Maybe made of zinc alloy or lighter aluminum. This screen is 4:3 only. Wide resolution is squashed. Even setting to 'wide' on the osd will not work. Very good screen and picture. The resolution is 2048x1536 has good support for lower resolutions. The seller is hard to talk to, don't respond well. The package arrived perfect. Dont use the vesa holes
It works at 15KHz mode.
Great monitor for retro things. Displayed everything that I connected to it without problems.
Shipping fast and components are faithful and the product is good. Perfect for playing classic games
It's a shame there's a touch.