Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Sensational very good. I want another
Very good keyboard for the price, great input keyboard, delivered in 4 days here on RJ!!!
Everything came right, arrived on time, the LEDs work perfect, has the manual of commands for any doubt and the weight of him and the Keys is also very light in the way I imagined, only thing is that the key F5 gets a little turned on when u reduces the intensity to the maximum, But nothing that gets in the way because if you don't want the LEDs on just hang up, I love it!
Keyboard at a good price and very enjoyable, 60% size ideal for the function I do. Not much quality plastic Material, understandable for the price. Except those details obvious by the preio, I recommend it to everyone to begin with.
I received the goods quickly. It's like the picture. The quality is good. Thank you seller recommend
Great product, like the announcement, fast dispatch, arrived before the scheduled date, recommend.
Good though veins with 4 keys that are not working out this is a good keyboard with a great size and good keys
works good
The keyboard is beautiful, and good the click on the keys OBS: by the photos is not so beautiful the same in person
The keyboard is very good and arrived before the deadline, there are several colors that you put it makes the keyboard very beautiful, the keys don't make a lot of noise more taking it is great
So cool
I love it
I arrived and it worked perfectly. My son enjoyed it.
Super good
Very beautiful good RGB keyboard fits great delivery before the deadline made up for more
Great and compact loved too much
The quality and good and in my opinion the price and excellent
Great
Very good cost benefit, only problem and that has no KKKKK accents, but that's okay to play and what matters.