Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buy And Fast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Pre-install but things are well known has no more than but the shoes also shipping is about days took more than four key
Got quickly, brought straight home, at a convenient time for me. Seller recommend. The cameras have not yet installed, the quality will be written later.
'S wholesale arrived within BC-10 day
Thanks to store for this deal, reactive seller. Good quality and well pack. Received in 2 days in Switzerland. Recommend this seller and this article.
Great kit. Recommend.
The material arrived before the deadline, all in perfect condition, article as it put the description of it, good quality and all set up, just plug it in and work. I 'd buy back here and recommend it. Very satisfied with the purchase.
Really solid metal housing! Haven’t yet installed, but everything seems really professional. I read through a lot of reviews talking about water issues in the cameras after rain, so I would suggest picking up a bottle of silicone to remedy it. That’s my plan is to silicone seal all cameras before installing
The quality of performance is excellent. In the case has not yet tried
Shipping super fast in 7 days .. From china
Excellent price and the system all works perfectly.
I was so impressed with this system that I purchased one for my sister. Easy to use/set up (just find a power source for the cameras)
It is very good for the price. Satisfies.
Everything corresponds, the complete set is complete, the assembly is good, i advise.
Well, very easy to install. The pictures are clearly visible, through the android phone with 3g smartly look. in general, very satisfied. I recommend this store.
The parcel came quickly in 25 days, everything is in place, the store works put a gift. Seller sociable.))))
Super. All O.K. Fast delivery. Perfect
The same as the description of the store recommended only customs very dear 63 €
Great. I recommend.
Excellent CCTV System!