Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Product as ordered, fast delivery, I recommend seller
Received very quickly. Just like the description. I recommend the seller
Cool! It fulfills the promised and works perfectly with the olive oil ve.
Well delivered, everything ok
Works perfectly, good quality
As described vaporizes oil well
Really great stuff. I thought it wouldn't splash and it's great. I recommend the truth because it is not a big cost and always the kitchens will improve.
Great product and very useful in Kitchen
Great solution for storage and spraying. Well made, sturdy mechanism. Glass bottle feels solid and fits well in the hand.
Arrived in good condition, fast and the quality is good, we liked it very much
Very practical, bulkless, impeccable to moderate oil consumption
It is very comfortable and practical. Of good quality. I took it green but I'm going to pick up another one because the value for money is fantastic.
Wow, he's doing so well, I never imagined it could go so well, I had a plus small one and in plastic, that's why I wanted to change, I didn't even hope for better spraying, but right now, I'm just kind of smitten. Besides, I recommend it because I want to offer one to my sister and I want another for olive oil. In plus, they're actually in glasses and that's super important
Beautiful and convenient pour and spray
Well received object and fast delivery works very well
Meticulous packaging for glass. Two layers packed in a floor sponge. Arriving safely. Shipping is accurate. Arriving a little late compared to other products.
It is a pity that it is not bigger. Function as is. And the spray also great
Well received it is convenient to use and well received it is convenient to use. I received well. It is convenient to use. It is well received. It is convenient to use. It's convenient.
The parcel arrived quickly thanks to the seller material made with good quality
Arrived as in the photo, sprays the oil well, great cost benefit and I can spend a lot less I looked now.