Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
They are beautiful and super comfortable they fit very well
I love this type of shoes for the baby, they are very soft sole which allows you to walk comfortably and for the price so accessible 10 of 10
Exelent quality
Very good, good in size, very flexible
They are beautiful and good quality, it is the second time I order since previously I ordered wrong size but this time super good they fit. They are dirty why I already use them, they were delivered in your bag new and clean!
Perfect shoes for young toddlers, good and sturdy, has a little height to it so they’re not flat but overall very happy
Are very good, size is correct
They are the second pair that I ask for my baby, I really like their quality because although I asked for them bigger, they do not come out, the sole does not slip and they are easy to put on, I recommend them
I asked for size 12-18 months, my baby is 15 months old and they were a little too big, it is just a matter of waiting but they are super pretty, they look comfortable and they are not heavy. Good quality with respect to the price.
Good tennis with price quality ratio, the size is suitable to what is indicated in the description, sole is anti-wearing and are beautiful as it is shown in the images.
They are very beautiful and apparently comfortable these were my 2-year-old baby
It is really good quality and comfortable, my baby enjoys it and really is as at pictures , very satisfied
It was just like, rozmir pidishov, shvidka delivery
I loved them, arrived faster than expected and the size is perfect, exactly like the guide board
If you only get the delivery quickly, if you only get the delivery quickly. If you only get the delivery quickly, if you only get the delivery quickly. If you only get the delivery quickly, if you only get the delivery quickly. Quickly Ohm
They look very comfortable and beautiful, the foot of my BB measures 12 CM and this size was left to measure
Easy to put on and served super well
Purchase made on the 1st and delivered on June 24th. Good product quality.