Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
They are very beautiful💕I love them💖This time I caught them with white light. But I will buy them again with light in Orange. The best thing is that they have arrived fast and I am already carefree by the time Halloween arrives🎃
Just what I expected. Small but ideal for hanging several. They have 3 lights options. I arrived very fast!!
Very cute
It looks very cool, they are somewhat small but it looks good
Great, my children love it. Has arrived fast.
It's super good, for the price
They are very funny and children like it a lot, especially to be able to place them in the position they want, a little expensive for what they are
Nice. Comes with battery and lights.
Nice decoration, I am pleased, the only complaint I have is that the "light bulb" arrived dented, but it does not affect the external appearance or operation of the Sprite in any way
Very simple but great. My girls loved the luminescent ghost
Very nice kids happy with it both love it. Will look great for Halloween decoration. Good value for money
Beautiful and cute Halloween ghost. Although the lantern does not last long, it does not shine at all at the moment, but it is still very nice. The spirit shone for about three evenings. The children were delighted!
Cute
Amazing item, works perfectly. Has 3 speed light setting. Highly recommend
This is a great decoration and worth the money. I'm satisfied so far.
All ok. Thank you AAAAAAAAAAAAA
Looks cute! I arrive super fast👍I did not have a conversation with the seller but I appreciate the speed and the packing
Works, and is of a medium size. But the head arrived dented through the office, but it works. I think it will meet the goal
Good product, inside is a ampoule with adjustable arms. I recommend it and the shipment was fast.
Intact arrival, fast delivery, perfectly packed. Very pretty ghost.
Very good quality, the little ghost has light modes that can be switched which I really like! Scared my grandma tho
Excellent decoration ghosts very satisfied with the purchase came to me in time and in good condition
very nice,it'is bigger than I thought
They are beautiful, as you can see in the photos, for a Halloween decoration it is very good
Its cute although cheaply made. It fell from where I hung it and the plastic bulb got dented. I was able to pull it somewhat out with a spoon and it worked still but all the cabling seems really fragile. This is something you could make as a DIY project. the arms are not wire but some sort of foam that has trouble staying up, especially with the weight of the light box that hangs from it.