Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
At this time Alive in Ali It's the first time it's been shipped on a packed air pack. The size is large, so I can't put it on once. Maybe you'll be in Knicdam in a baby. Cheap and good shoes... I like the packaging. Get it fast.
As I imagined, a good shoe, it is very sweet and soft, it arrived very quickly and the seller sent it very well packed, I recommend it.
Nice shoes, well made, although the tongue is sewn on a small piece so it can break off over time. The sole is quite soft, it bends to 1/3. Velcro fine
Excellent sneakers for the first step. Pretty, soft, light. The sole bends perfectly. The daughter's foot is 11 cm. Took size 17. There is a stock, but they do not fall off
Duzhe Shvidka delivery 11 days, and good-packed, I took in the capture, children's trils of great-quality, I took in the reserve, I was foolishly satisfied with the yakistya, legenki, pidosva nichka, zakistya palchikiv, bagato for fingers of the whole. I recommend, for such a penny in US, the goods are not such an egg.👍👍👍👍👍😊
The shoes are good, they seemed to be huge at first, I got the insole and the size is exactly the same
Thank you, I like the sneakers very much. The size is the same, we wear 24, insole 15. According to the description I chose 24 and did not lose.
love them so soft nice and wide and excellent quality , definitely would recommend , very fast shipping..love these .
Shoes are beautiful and supple, still too big for my 19-month-old granddaughter. Maybe I'll sell them here and order a size smaller.
I am extremely satisfied with the purchase of this item, because delivery went very well and summer very fast. The quality of the product is really very good both outside and inside because there is the small sole of comfort in the shoes. The car clasps to close the shoes and very solid and covers a large area for a potential top of maintenance during the activity of the child
Beautiful granddaughter will not be delighted with her shoes. Such as the photograph and the packaging super. Seller arrived intact is thankful recommended They are size 23 they were a little large. The sizes are larger than in Chili
Super beautiful, as it appears in the image, very good elaborate the details, light, comfortable inside because you do not feel the seams, I bought it in 19 thinking they could be small but I was wrong, I got the baby too big, the 18 would be perfect, So now I bought them back in 18.
I recently ordered these sneakers for my three-and-a-half-year-old son, and I must say, I'm impressed with their quality. They seem to be very well-made, holding up admirably to his daily adventures.
Baby loves these shoes- they seem to be very comfy and lightweight. Material is softy, yet sturdy- well made. Great price. Trendy sporty look. Non slip. Easy to put on. My babe is now 18 months old