Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It has an ideal size to use with the Airfryer and in this way it eats healthier and saves a lot of oil
It is beautiful and of good quality. It was a good buy. The package arrived wrinkled but with the product intact.
Good product. Fast delivery. It is convenient to use. Advise
This is the best olive bottle I ever had and I already tried many of them. I will order more. I really recommend
Very good size, it is glass and steel, good quality
The bottle is of good quality: glass with a combined cap (metal and plastic). The spray works well and disperses the oil evenly.
It is a great oil spray, working fine so far. I like it and it looks durable. The shipping was fast, and I would buy it again.
Everything OK. Works perfectly. Elegant. Fast delivery. Vaporizes gently. I loved it. I hope ye last for a long time.
The bottle with spray is great. Powerful valve and saturates the thickness of olive oil. Is the second I bought for quality and design.
It took time but arrived, it looks good, as announced.
Glass, metal and plastic, small size, comfortable. 200mL. Elegant, it's just what I wanted. Atomization is good.
Good quality product, useful and functional. As described. Fast and fast delivery as promised
Well packed. Glass. Already used, it works Super. It gives a gentle haze about something like that I meant. I am happy with the purchase. I recommend.
Everything perfect, let's hope you spray well, I haven't tried it yet. Great seller and fast shipping
Works Perfect
Has arrived a few days before and in perfect condition. Very good quality I hope to put it into use very soon.
The box arrived a little squashed but everything was fine, a thing of the trip. The boat was complete. I tried it and it has good dew. I recommend