Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It is as it is in the images
very useful 👍🏼!
very good 😊💯
Excellent
This just arrived and I'm Excited about this one. Can't wait to start using this to create magic, with soft work in the kitchen. 🥰
Everything in accordance with the description, very fast shipping and perfect packaging. The material looks good quality
I didn't use. Looks fine. Like in the photo
Excellent product I didn't try. Just clear on it.
I love it, everything that indicates in the description. Arrived super fast, the box arrived hit but does not affect the product. Thanks to the seller
Excellent Product, arrived very quickly, everything is fine in order
The goods are good. Everything. Delivery 2.5 tizhna, I will send it. Presatisfied. My daughter. I don't know Yak at the vicoristanna.
Delivery was made in two weeks by Ukrmail. The box is dented, but the product seems to be intact. The only bad no instructions, I will sort it out. I'm afraid to say very firmly the attachments. I took it for $3. I will give it to the seller for the price. I will unsubscribe, but in the meantime everything is OK
Excellent, arrived very well, now to try, it looks quite good.
Very good quality! it has a lot of accessories (16) like described! Solid and strong plastic material! 10/10
For the price are OK: '), all in order👌🏻
Perfect! 16 pieces at a great price! fast shipping!
Just to let u know this is a smaller version of the main one.. apart from that, for the price it makes sense
Wow, it looks very beautiful. The fact is, all the accessories are of good quality, and the price and quality are worth 5 stars, including the peeler, grille drainage, and many other accessories. The interior is intact and all the accessories are beautiful. This is a shopping experience that I am very satisfied with!